Gift Wrapping & Enclosure Cards If the item you are ordering is a gift, we would be happy to wrap it for you. We can also include a hand-written message on an enclosure card to go with the gift. We can even keep your personal enclosure cards on file to send with the gifts you select on all Hanley-Wood purchases in the future.
Shipping For items shipped to addresses within the continental United States, Hanley-Wood ships packages via UPS, Fedex and U.S. Postal Service. Please allow up to 7-10 business days for delivery. Processing time for in stock items is approximately 2 business days. Business days are Monday through Friday, excluding holidays. If the item needs to be delivered quicker or needs to be shipped overseas, additional costs and different delivery times will apply.
Special Orders, Engraving, Monogramming and Hot stamp Return Policies We are happy to special order any item that a customer desires. However, special orders, engraved items, monogrammed items and hot-stamped items cannot be returned, exchanged or cancelled.
Hanley-Wood values your privacy. We will NOT sell or rent our customers names, addresses or e-mail addresses to anyone. Our email newsletters with sales and specials are sent only to those who request it. Anyone who wishes to be removed from this list will be removed immediately. All credit card information is transmitted across the internet in an encrypted form for your security. We appreciate the trust you place in us and promise that we will work diligently to provide you with the highest quality service available.
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